Missing Vance Provides Data Privacy Incident Notice
TROY, Mich., April 2, 2021 / PRNewswire / – Cornerstone Municipal Advisory Group d / b / a Manquen Vance (“Manquen Vance”) announces a recent incident that may impact the privacy of personal and / or health information. Manquen Vance began sending letters to potentially affected people on April 2, 2021. Manquen Vance is a group health benefits broker and consultant specializing in municipal clients in Michigan. Manquen Vance takes the privacy, confidentiality and security of participant information very seriously. Please note that to date, Manquen Vance has not received any reports of misuse or attempted misuse of your information.
What happened? On November 16, 2020, Manquen Vance discovered suspicious activity related to an employee’s email account. Manquen Vance immediately changed the account credentials and initiated an investigation to determine the nature and extent of the incident. The investigation determined that unauthorized access to the email account occurred between November 1, 2020 and November 16, 2020; however, the forensic investigation did not identify access to specific emails and / or attachments.
As a precaution, Manquen Vance began a thorough review of the email account to determine if it contained sensitive information and to whom that information relates. The analysis of the content of the email account took a long time and on February 2, 2021, Manquen Vance identified potentially impacted individuals whose information was found in the email account.
What information was involved? Analysis of the email account determined that member names, social security numbers, and health insurance information may be contained in emails or attachments. To date, Manquen Vance has no indication that any information has been subjected to actual or attempted misuse in connection with this incident.
What we do. The security of the personal information we handle is important to Manquen Vance. Upon discovery of this incident, we immediately took steps to secure the email account and launched a thorough investigation to determine the nature and extent of this incident. Manquen Vance also alerted law enforcement to the incident. As part of Manquen Vance’s continued commitment to the confidentiality of the personal information in its custody, Manquen Vance is reviewing its existing policies and procedures and implementing additional safeguards to further secure the information in our systems. Manquen Vance also notifies applicable regulatory authorities, as required by law.
For more information. You may have questions about this incident. If you have any additional questions and are affected by this incident, please contact 855-654-0872 Monday through Friday 9 a.m. to 9 p.m. EST.
What you can do. Manquen Vance encourages you to stay alert for incidents of identity theft and fraud, review your benefit explanation and account statements, and monitor your credit reports for suspicious activity. Under US law, you are entitled to one free credit report each year from each of the three major credit bureaus. To order your free credit report, visit www.annualcreditreport.com or call toll free 1-877-322-8228. You can also contact the three major credit bureaus directly to request a free copy of your credit report.
You have the right to place a “security freeze” on your credit report, which will prevent a consumer reporting agency from disclosing information on your credit report without your express permission. The security freeze is designed to prevent credit, loans and services from being approved on your behalf without your consent. However, you should be aware that using a security freeze to control who has access to personal and financial information in your credit report may delay, interfere with, or prevent the timely approval of any request or subsequent request that you. made regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Under federal law, you cannot be charged to place or lift a security freeze on your credit report. If you would like to impose a security freeze, please contact the major consumer information agencies listed below:
In order to request a security freeze, you will need to provide the following information:
- Your full name (including the initial of the middle name as well as Jr., Sr., II, III, etc.);
- Social Security number;
- Date of Birth;
- If you have moved in the past five (5) years, indicate the addresses where you have lived in the past five years;
- Proof of current address, such as a current utility bill or phone bill;
- A legible photocopy of a government issued ID card (driver’s license or ID card, military ID, etc.);
- If you are a victim of identity theft, attach a copy of the police report, investigation report, or complaint filed with a law enforcement agency regarding identity theft.
As an alternative to a security freeze, you have the right to place an initial or extended “fraud alert” on your file at no cost. An initial fraud alert is a one-year alert that is placed on a consumer’s credit file. When seeing a fraud alert appear on a consumer’s credit report, a business is required to take steps to verify the consumer’s identity before granting new credit. If you are the victim of identity theft, you are entitled to an extended fraud alert, which is a fraud alert that lasts for seven years. If you would like to place a fraud alert, please contact one of the agencies listed below:
You can learn more about identity theft, fraud alerts, credit freezes, and the steps you can take to protect your personal information by contacting consumer information bureaus, the Federal Trade Commission, or the attorney general of your state. The Federal Trade Commission can be contacted at: 600 Pennsylvania Avenue NW, Washington, DC 20580; www.identitytheft.gov; 1-877-ID-VOL (1-877-438-4338); and TTY: 1-866-653-4261. The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with them. You can obtain further information on how to make such a complaint by using the contact details given above. You have the right to file a police report if you are the victim of identity theft or fraud. Please note that in order to file a report with law enforcement for identity theft, you will likely need to provide proof that you have been a victim. Known or suspected cases of identity theft should also be reported to law enforcement and your state’s attorney general. This notice was not delayed by the police.
SOURCE Cornerstone Municipal Advisory Group dba Manquen Vance